Effective Date: April 18, 2024
Welcome to SpaceDC Lounge, located in Washington, DC. We value the privacy of our guests and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose information gathered from our visitors and customers through our website and other interactions.
1. Information We Collect
1.1 Personal Information
- Directly Provided Information: We collect personal information that you provide directly to us when you make reservations, sign up for our newsletter, participate in our promotions, or communicate with us. This may include your name, email address, phone number, and any other details you choose to provide.
- Payment Information: When you make a purchase or reservation, we may collect transaction information, including your payment card details and billing address. These transactions are processed by trusted third-party payment processors.
1.2 Non-Personal Information
- Cookies and Tracking Technologies: Our website uses cookies and other tracking technologies to enhance your browsing experience and to collect information about how you interact with our site. This may include your IP address, browser type, device type, and other analytical data.
- Usage Data: We gather information about the pages you visit, the time spent on our site, and the links you click on within our website.
2. Use of Your Information
We use the information we collect for several purposes:
- To Provide Services: To manage your reservations, send you confirmation emails, respond to your requests, and ensure that we provide the best service possible.
- To Improve Our Services: To understand how our services are used, which helps us to improve our website and tailor our services to better suit our guests’ needs.
- To Communicate with You: To send you important updates about our services, special offers, upcoming events, and newsletters, which you can opt out of at any time.
- To Ensure Security: To protect our website and our services from unauthorized access and fraud.
3. Sharing of Your Information
3.1 Service Providers We may share your information with third-party service providers who perform services on our behalf, such as hosting our web servers, processing payments, and sending out newsletters. These service providers are obligated to protect your information and are not permitted to use it for their own marketing purposes.
3.2 Legal Requirements We may disclose your information if required by law, such as to comply with a subpoena or other legal process. We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
3.3 Business Transfers In the event that SpaceDC Lounge is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as part of that transaction.
4. Security of Your Information
We take reasonable measures to ensure the security of your personal information from unauthorized access, use, or disclosure. We implement security practices and procedures designed to protect the personal data we collect. However, no method of transmission over the Internet or method of electronic storage is completely secure.
5. Your Choices and Rights
You have certain rights regarding the personal information we hold about you. You can:
- Access, update, or correct your information.
- Opt-out of receiving promotional communications from us by following the unsubscribe link included in our emails.
- Request that we delete your personal information.
6. Data Retention
We retain your personal information for as long as necessary to provide you with the services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review our Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: info@spacedclounge.com
- By visiting this page on our website: SpaceDCLounge.com
- By phone number: 240.886.2260
- By mail: 1355 U St NW, Washington, DC 20009
We value your privacy and are dedicated to protecting your information and providing you with notice about our information practices and ensuring that you understand and consent to our practices.
9. International Data Transfers
We are based in the United States, and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries.
10. Children’s Privacy
SpaceDC Lounge does not knowingly collect or solicit any information from anyone under the age of 16 on this Site. If we learn that we have inadvertently gathered personal information from children under 16, we will take reasonable measures to promptly remove such information from our records.
11. Third-Party Links
Our website may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Privacy Policy, but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third-party websites.
12. Cookies and Tracking Technology
We use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
13. Consent and Changes to Privacy Policy
Your continued use of our site following the posting of changes to this policy will be deemed your acceptance of those changes. If we make any material changes to how we treat our users’ personal information, we will notify you through a notice on the website’s home page.
14. Data Protection Officer
We have appointed a Data Protection Officer to ensure continued commitment to privacy and security practices. For further information about our privacy practices, please contact our Data Protection Officer at the following email address: [Insert DPO Email].
SpaceDC Lounge is committed to maintaining robust privacy protections for its users. Our Privacy Policy is designed to help you understand how we collect, use, and safeguard the information you provide to us and to assist you in making informed decisions when using our services.
15. Right to Lodge a Complaint
If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work, or the place of the alleged infringement.
16. No Third-Party Beneficiaries
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.
17. Contact Information
For any questions or concerns regarding your privacy, you may contact us using the detailed contact information provided in the contact section above.
We value the trust you place in us and are committed to protecting your personal information. By visiting SpaceDC Lounge’s website, you agree to the practices described in this Privacy Policy.
18. Social Media and User-Generated Content
Some of our services may allow you to view, post, and share content, including messages on social media platforms and user-generated content. Please be aware that any information you disclose through such services or otherwise on the web becomes public information, and you should exercise caution when considering the disclosure of your personal, financial, and other information in such ways. SpaceDC Lounge does not control the actions of third-party users or the sharing policies of social media platforms you may interact with in using our services.
19. Compliance and Cooperation with Regulatory Authorities
We regularly review our compliance with our Privacy Policy. When we receive formal written complaints, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.
20. Governing Law
This Privacy Policy and any disputes arising out of or related to it are governed by and construed in accordance with the laws of the State of Washington, without giving effect to any principles of conflicts of law. You agree to the exclusive jurisdiction of the state and federal courts located in Washington, DC, to resolve any legal matter arising from the Privacy Policy.
21. Severability
If any provision of this Privacy Policy is held to be illegal, invalid, or unenforceable by a court, that provision will be severed from this Privacy Policy and the remaining provisions will continue in full force and effect.
22. Acknowledgment and Acceptance of Our Privacy Policy
By using SpaceDC Lounge’s services, accessing our website, or by providing personal information to us, you acknowledge that you have read and understand this Privacy Policy and agree to be bound by its terms. If you do not agree with this Privacy Policy, please do not use our services or access our site.
23. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, and other factors. We encourage you to review this page periodically to stay informed about how we are protecting the personal information we collect. Your continued use of our website and services constitutes your agreement to this Privacy Policy and any updates.
24. Contacting Us
For additional information or if you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: info@spacedclounge.com
- Phone: 240.886.2260
- Mailing Address: 1355 U St NW, Washington, DC 20009
We are dedicated to protecting your personal information and will make every effort to handle your data responsibly and in accordance with applicable laws.
25. Final Provisions
This Privacy Policy serves as the final and complete agreement between you and SpaceDC Lounge regarding the privacy of your personal information. No amendment to this policy will be effective unless it is made in writing and signed by both parties. We reserve the right to make changes to this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
26. Your Responsibilities
As a user of SpaceDC Lounge’s services and website, you also have responsibilities regarding the protection of your personal information. It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. Additionally, you are responsible for ensuring that any personal information you share with us is done so in a secure manner.
27. Retention of Your Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
28. Data Integrity
SpaceDC Lounge takes reasonable steps to ensure that the personal data we process is accurate, complete, and current, but we depend on our users to update or correct their personal data whenever necessary. We implement technology, management processes, and policies designed to maintain data integrity. We take reasonable steps to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.
29. Awareness and Training
We provide training to our employees about their responsibilities under this Privacy Policy. Regular training is provided to all employees who have access to personal information to ensure that they understand how to implement the policy correctly. This training includes updates on any new privacy practices or changes to this policy.
30. Closing Statement
Thank you for choosing SpaceDC Lounge. We are committed to providing you with exceptional service and an unparalleled dining experience. Your trust is important to us, and we strive to manage your personal information with care and respect. If you have any further questions about how we handle your data, please do not hesitate to reach out to us through the contact details provided above. We are here to help and ensure your experience with SpaceDC Lounge is as enjoyable and safe as possible.
31. Monitoring and Compliance
SpaceDC Lounge is committed to continually monitoring our privacy practices to ensure they meet our high standards and comply with applicable laws and regulations. We conduct regular reviews of our compliance with this Privacy Policy, including internal and external audits, to identify potential areas of improvement and address any issues proactively.
32. Public Statements and Publicity Rights
You may choose to provide testimonials or comments about your experience with SpaceDC Lounge, which could be used in our promotional materials. By providing such feedback, you grant us a perpetual, non-exclusive, royalty-free license to use these statements for business purposes in any media without compensation. If you wish to update or delete your testimonial, please contact us at the details provided.
33. Privacy Questions and Access Requests
Should you have any questions about our Privacy Policy or if you need assistance with accessing, updating, or deleting your personal information, please contact our Data Protection Officer via email or through the postal address listed. We aim to respond to your queries and requests within a reasonable timeframe and are dedicated to facilitating your rights under this policy.
34. Modifications to Our Privacy Practices
We reserve the right to modify this Privacy Policy at any time, but changes will only be effective upon posting on this website, unless we directly communicate them to you. Frequent review of this policy is encouraged to ensure you are aware of any changes. Your continued use of SpaceDC Lounge’s services after any modifications to our Privacy Policy will constitute your acceptance of such changes.
35. Opt-Out Procedures
As part of our commitment to providing you control over your personal data, SpaceDC Lounge offers various opt-out choices regarding how we use and disclose your information for marketing purposes. You can unsubscribe from receiving marketing emails from us by following the unsubscribe link in each such email, or by contacting us directly with your request.
36. Digital Security
We understand the importance of digital security and implement stringent measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. We employ industry-standard technologies and maintain robust cyber security practices to protect your data.
37. Effective Communication Channels
SpaceDC Lounge has established effective communication channels for you to express any concerns or complaints about your privacy or our data practices. We are committed to addressing all inquiries promptly and transparently, ensuring your satisfaction and trust in our handling of your personal data.
Conclusion
SpaceDC Lounge takes your privacy seriously and treats all personal data with the utmost respect and care. We appreciate your trust in us as we continue to enhance your dining and event experiences. If you have any concerns or require more detailed information on our privacy practices, please feel free to reach out through any of our listed communication channels.